Fixit

Privacy Policy

🔒 Privacy Policy – Fixit Service Booking

Fixit Service Booking (“Fixit”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our mobile application.

📌 Information We Collect

We may collect the following information to provide and improve our services:

Personal Information: Name, phone number, email address, and address
Service Information: Service requests, booking details, and service history
Location Information: To help find nearby service professionals (only with your permission)
Payment Information: Processed securely through third-party payment providers (we do not store card or payment details)
Device Information: App usage data, device type, and operating system for performance and improvement

📌 How We Use Your Information

Your information is used to:

Book and manage service requests
Connect you with service professionals
Communicate booking updates and notifications
Improve app performance and user experience
Ensure safety, security, and fraud prevention

📌 Information Sharing

We do not sell or rent your personal information.
We may share limited information only with:

Service professionals to fulfill your booking
Trusted third-party services (such as payment gateways) strictly for service delivery
Legal authorities if required by law

📌 Data Security

We take appropriate technical and organizational measures to protect your information against unauthorized access, loss, or misuse. All sensitive transactions are handled using secure systems.

📌 User Choices & Permissions

You can manage app permissions (such as location) through your device settings
You may request access, correction, or deletion of your personal data by contacting us